AI Receptionist

The problem

Calls come in while the team is busy or the office is closed. Each missed call is a booking that goes to a competitor, and a generic voice bot that guesses opening hours or prices does more harm than voicemail.

What we build

• A voice agent with your business name, greeting and voice, in a browser widget on your site and on your own phone number (proven on our US demo line).
• Tools that read availability from your hours and booking rules, book a slot, and cancel by booking number.
• If a slot is taken, the caller hears three alternatives instead of an error.
• After every call: a signed webhook stores the summary and whether a booking was made, and alerts you.
• Confirmation and reminder emails with a one-click cancel link, and a two-way Google Calendar sync: move or delete an appointment in your calendar and the booking, the customer and the reminders follow.

Guardrails

• Hours, prices, address and services come from a config file, never from the model's memory.
• The agent may only say "booked" or "cancelled" when the booking tool returned that result.
• Which business a call belongs to comes from a per-business secret, never from anything said on the call.
• Call length, daily call count and concurrency are capped in config.